Resources · Hiring

What to ask before hiring a web designer.

Most website problems trace back to a question nobody asked at the start. Here are the ones worth asking before you sign anything — and what a straight answer should sound like.

Ask these first

Six questions before you commit.

Who owns the website and content when the project is done?

A fair answer is simple: you do, once the project is paid in full. If the answer is vague, or ownership stays with the designer, that's worth pushing on before you sign. Read the full ownership answer.

What's included in the price, and what isn't?

A fair quote lists pages, revision rounds, and features included, and says plainly what costs extra. A padded or vague quote hopes you don't ask.

Who manages hosting, and what happens if I want to leave?

Ask whether hosting is required or optional, and whether the finished site can move to another host if you ever want to. A designer who hosts your site should never be the only one who can move it.

How many revision rounds are included?

Unlimited revisions almost always means an unclear scope. A specific number, with extra rounds priced separately, is a healthier sign for both sides.

What happens after launch if something breaks or I need a change?

Find out whether support ends at launch or continues, and whether that continued support is a real plan or an informal favor that may not hold up months later.

Can I see real examples of sites they've built?

Ask for live, working sites, not just mockups. A designer with real launched work should be glad to point you to it.

Reading the room

The answers matter less than how they're given.

A designer who's comfortable with these questions will answer them directly, in writing, before asking for payment. Hesitation, vagueness, or pressure to sign quickly are the actual red flags — more than any single answer.

Red flags to watch for

  • No clear answer on who owns the site afterward
  • Scope and revisions described only in vague terms
  • Pressure to sign or pay before questions are answered
  • No real, launched examples to look at
  • Hosting that can't be explained in plain language
Ask us these questions

We'll answer all six before you pay anything.

Send a note about your project and ask any (or all) of these directly — straight answers, no pressure to sign.

Contact Frontier Publishing